INSTRUCTIONAL DESIGNER | TECHNICAL WRITER | MULTIMEDIA GURU | ADULT LEARNING SPECIALIST
James P.
Foster
Twenty-seven years of combined experience as a technical writer, instructional designer, course developer, company director, and eLearning specialist. Seven years of experience in technical writing and instructional design working with Fortune 50 companies and government agencies including Coca-Cola, Dow, DuPont, the State of California Department of Health Care Services, the Judicial Council of California, and others. Self-starter with experience creating a company that provides face-to-face training and online course development using instructional design methods geared towards adult learning. Experience in audiovisual production gained from 15 years experience as a content developer and television work as a musical director. Excellent oral and written communication skills. Jazz bassist and pianist, cooking enthusiast, and travel nut.
Fluent in English and Spanish.
Phone (805) 637-7077
It all began, as so many things do, with a degree in Environmental Resource Management and a minor in Technical Writing from Penn State. This, as you might imagine, is not the kind of academic background that sets the world on fire, but it did give me a solid foundation for a career that would prove to be both eclectic and unexpectedly rewarding. My first job was as a technical writer for a consulting firm, where I helped Fortune 50 agricultural companies navigate the labyrinthine process of pesticide registration. It was, in a word, riveting. If you’ve ever wondered whether a certain bug-killer was safe to drink, wonder no more. I probably reported its findings and can speak for it. And let me tell you, it’s not a job that comes up much at dinner parties.
But then, as the world of technical writing began to change in ways that were both subtle and profound with the rise of the infamous Internet, I decided to make a leap to tech. I traded pesticides for PowerPoints and found myself in the curious world of instructional design. This turned out to be a surprisingly good move, as it allowed me to channel my love of words into creating training materials and eLearning courses. It was, in many ways, like discovering a hidden door in a house you’ve lived in for years—a door that leads to a room you never knew existed.
My career path soon took on the characteristics of a particularly well-traveled suitcase. I wrote documentation for Coca-Cola (because even the world’s most famous beverage needs instructions on how to drink it), developed eLearning content for the University of Georgia, and somehow ended up living and working in Barcelona, Prague, and Santiago, Chile. These experiences taught me many things, including how to design learning experiences for adults who would rather be doing almost anything else and how to order a coffee in three languages without accidentally insulting the waiter. In Santiago, I even started my own eLearning agency, which I ran for 16 years. It was, in many ways, like running a small, slightly chaotic kingdom, complete with loyal subjects, occasional rebellions, and a never-ending quest for more coffee.
Today, I find myself at UC Davis, where I lead the development of learning content from initial concept to final launch. It’s a bit like being the conductor of a jazz big band, except instead of trombones and saxophones, I have learning objectives and the occasional Zoom hiccup. My journey has given me a deep appreciation for the art of audience engagement, a knack for turning complex ideas into digestible content, and an unshakable belief that humor is the secret ingredient in any successful learning experience involving accounting. So, whether I’m designing a course on General Ledger to PPM subledger reconciliations or pondering the mysteries of quantum mechanics, I approach it all with the same philosophy: keep it simple, keep it engaging, and for heaven’s sake, keep it fun. After all, life’s too short to be boring.

Skills
Technical Writing
Instructional Design
Group Leadership
Project Management
Audio/Video Production
Web Design
Graphic Design
Artificial Intelligence

Apps and Systems
Adobe Suite: Captivate, Illustrator, Framemaker, AfterEffects, Acrobat, Premiere, Photoshop, InDesign, RoboHelp
Techsoft Suite: Camtasia, SnagIt
Articulate Suite: Rise, Storyline 3 and 360
Microsoft: Word, Excel, PowerPoint, Access, Publisher
LMS: LearnDash, Moodle, Kenexa, Path, LearnUpon, SumTotal
CMS: Joomla, WordPress
AI: MidJourney, ChatGPT, Gemini,
Skybox, Artflow
Other: HTML5, CSS, Cisco, MS Teams, SharePoint, GitHub, Zoom, Vyond, Asana, Path

Certifications
Designing Policies, Procedures, and Documentation - Information Mapping
Instructional Design for New Designers - Langevin Learning Services
Project Management - Coca-Cola Enterprises, Inc.
Work Experience
UC Davis | Instructional Designer
May 28, 2024
As an Instructional Designer at the University of California, Davis, I have collaborated with subject matter experts and team members to develop comprehensive curriculums, courses, and resources for Aggie Enterprise. My role involves creating a variety of training materials, including job aids, eLearning courses, videos, PowerPoint presentations, instructor guides, and student resources. Additionally, I have facilitated instructional sessions to help users adopt and become proficient in Aggie Enterprise. I also manage and continuously enhance the curriculum to ensure it meets evolving needs.
Judicial Council of California | Graphic Designer
October 9, 2023
At the JCC, I spearheaded webinar planning and recording, created animated PowerPoint presentations, and executed video imports, overseeing the process from rough cuts to final reviews, including color enhancement and sound mixing. With advanced proficiency in design software, particularly Adobe Premiere Pro, I edited webinars and other media projects. I collaborated closely with clients and third-party vendors to define design criteria and materials, consistently meeting critical project deadlines with minimal supervision. My
Delta Dental Insurance | Senior Instructional Designer
October 29, 2020
At Delta Dental, I designed a diverse array of instructional resources, including highly interactive eLearning modules, virtual classroom sessions, multimedia videos, and tailored training aids. I applied my expertise in developing content across platforms such as classroom instruction materials and dynamic PowerPoint presentations. I evaluated and discerned the best learning solutions tailored for diverse learners, accommodating various styles and proficiency levels. Additionally, I collaborated closely with the Learning Management System (LMS) administrator to streamline and optimize
Siganme Los Buenos | Bassist, Musical Director, Producer
July 7, 2008
Bassist, musical director, and A/V producer of a popular late night TV talk show in Santiago, Chile.
PathfinderTEFL | Learning and Development Director
March 7, 2005
Founded & led a company providing: Comprehensive online train-the-trainer courses for aspiring trainers. eLearning development packages to universities for distance learning and companies for competency needs.
ITC International | Teacher Trainer
May 25, 2004
Equipped new English trainers (50/month) with instructional design principles to prepare them for contextualizing business needs in their English language training programs. Part of a 10-person team.
Advanced Learning Technologies, Inc. | Instructional Designer
September 21, 2001
As part of a University of Georgia extension, I developed eLearning materials converting classroom lectures to online content for distance learning courses.
Coca-Cola Enterprises, Inc. | Technical Writer, Instructional Designer
May 6, 1996
Utilizing both tech writing and instructional design skills, I developed numerous online and paper-based manuals and tutorials.
This is an introduction video I made to announce the QuickTips initiative. QuickTips are a series of videos no longer than two minutes that aim to improve workflow by highlighting useful app features that aren’t widely known.
This is a call-to-action video I made using Articulate Storyline, Adobe Premiere, and Adobe After Effects for an outreach initiative called the Communication Council.
This is an Articulate Storyline 360 course designed to raise awareness about a new Medi-Cal Dental initiative that will begin on January 1, 2022. I designed the template and logo for 2022, and I recorded all audio through a high-quality condenser microphone into Reaper, my preferred digital audio workstation.
This is an Articulate Storyline 360 microlearning that I produced around May 2021. I recorded, edited, and mastered the audio and video in Reaper, Adobe Premiere, and Adobe After Effects. Its purpose is to remind call center agents to authenticate every call.
This is a brief microlearning completed in Articulate Storyline 360. It is meant to remind call center agents to create a service form for each member with each call.
This is a video podcast that I produced in Articulate Storyline 360 and Adobe Premiere. It is the first in the How To Say It series that focuses on call center agents having key phrases at the ready.
This is a grammar reference at was used in a language teaching course for participants to quickly reference aspects of English grammar related to form, function, typical student errors, teaching ideas, and more. It utilizes Information Mapping principles in its design. Technical documents such as this require substantial consideration with regards to formatting in order to allow the documents to be quickly referenced and easily understood.
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